RETURNS & REFUNDS POLICY

Returns

We offer a 30-day return policy from the date you receive your order.

To start a return, please contact us at:

spintap.team@gmail.com

Returned items must be:

• Unused
• In their original condition
• In their original packaging

Return shipping costs are the responsibility of the customer unless the item is faulty or incorrect.

Refunds

Once your return has been received and inspected, we will notify you of the outcome.

If approved, your refund will be processed to your original payment method within 30 days.

Original standard shipping costs will also be refunded where required by applicable consumer law.

Faulty or Incorrect Items

If your item arrives damaged, defective, or you received the wrong product, please contact us as soon as possible at:

spintap.team@gmail.com

Depending on the situation, we will offer:

• A replacement
• A repair (where applicable)
• A full refund

In accordance with the UK Consumer Rights Act 2015, customers are entitled to their statutory rights for faulty goods.

Return Instructions

Please contact us before sending any item back.

We will provide the correct return instructions by email.

We recommend using a tracked shipping service, as proof of postage may be required.

Exchanges

Exchanges are available for faulty items or products shipped in error.

Contact

Email: spintap.team@gmail.com

Business Address:
64 Rue de l’Égalité
92130 Issy-les-Moulineaux
France